Sales Associate

Job Summary

Working as an individual and as a team member , fully follows operating procedures, and provides customers with complete service and an enjoyable shopping experience to maximize sales and achieving sales targets, ensuring that the department is presented to company standards.

Key Duties & Responsibilities

• Provide customers and employee’s exceptional service and 100% customer satisfaction.
• Verify all the tasks/projects given by the manager are accomplished as per the agreed timelines.
• Follows brand guidance and information on best sellers to maximize sales. Uses selling techniques to increase average transactional value and overall store turnover.
• Achieves add-on sales through customer directory, making contact on new ranges/items back in stock.
• Responsible for achieving individual sales goals and targets.
• Check deliveries and stock transfers in an efficient manner in line with company procedures and report if any discrepancy.
• Ascertains orderliness of work area to ensure systematic flow of work, ensures proper storage and cleanliness as a preventive measure against fire or other accidents
• Present features, functions, purposes, benefits, uses, brand and quality of the products
• Knowledge on codes, size, tags, systems etc.
• Adheres to the guidelines and policies relative to the store’s campaign on customer service, marketing activities and promotions.
• Participate and control stock replenishment and inventory.
• Maintain all the customers information and department confidential.
• Take initiatives for self-learning.
• Follow the Company, Brand and Health & Safety policy and procedures & Local Labor Law.

Education/Experience Requirements:

• High School Diploma or University Degree
• Minimum 1 year in similar role or field; or an equivalent combination of education, training and experience
• Proficiency in Microsoft Excel, Word, Outlook.
• Knows networking, hardware system, and operating system.
• Worked on ERP solution.
• Good level of verbal and written communication skills.